Mission Statement/Core Purpose/Code of Ethics


Mission Statement

To provide business resources for our members and to advance the professionalism of the Automotive Repair Industry.

Core Purpose

To elevate and unite automotive professionals and give them voice, and make the public aware that ASCCA means skilled professionalism and inspired customer trust.

Core Values

Integrity, Compassion, Professionalism, Unity


Code of Ethics
 

Promote Goodwill

To promote goodwill between the motorist and the automotive industry.

Obligation to Customers

To have a sense of personal obligation to each individual customer.

High-quality & Fair Service

To perform high-quality services at a fair and just price.

Employ the Best

To employ the best-skilled personnel obtainable.

Use High Quality Parts

To use only proven merchandise of high quality, distributed by reputable firms.

Itemize All Parts and Adjustments

To itemize all parts and adjustments in the price charged for services rendered.

Retain Parts for Customers

To retain all parts replaced for customer inspection if so requested.

Uphold High Standards

To uphold the high standards of our profession and always seek to correct any and all abuses within the automotive industry.

Uphold Integrity of All Members

To uphold the integrity of all members.

Refrain From Misleading Ads

To refrain from an advertisement, which is false or misleading or likely to confuse, or deceive the customer

 

If You Are Using A Screen Reader And Are Having Problems Using This Website, please call ASCCA Chapter 12 (310) 827-2400 For Assistance.