Mission Statement/Core Purpose/Code of Ethics
To provide business resources for our members and to advance the professionalism of the Automotive Repair Industry.
To elevate and unite automotive professionals and give them voice, and make the public aware that ASCCA means skilled professionalism and inspired customer trust.
Integrity, Compassion, Professionalism, Unity
Code of Ethics
To promote goodwill between the motorist and the automotive industry.
Obligation to Customers
To have a sense of personal obligation to each individual customer.
High-quality & Fair Service
To perform high-quality services at a fair and just price.
Employ the Best
To employ the best-skilled personnel obtainable.
Use High Quality Parts
To use only proven merchandise of high quality, distributed by reputable firms.
Itemize All Parts and Adjustments
To itemize all parts and adjustments in the price charged for services rendered.
Retain Parts for Customers
To retain all parts replaced for customer inspection if so requested.
Uphold High Standards
To uphold the high standards of our profession and always seek to correct any and all abuses within the automotive industry.
Uphold Integrity of All Members
To uphold the integrity of all members.
Refrain From Misleading Ads
To refrain from an advertisement, which is false or misleading or likely to confuse, or deceive the customer