RepairPal Free Webinar - Shift Profits Into Overdrive
RepairPal is offering a series of free, one-hour webinars designed for shop owners, service advisors and telephone support staff. In February, industry expert Jeremy O’Neal will share the strategies that he used to turn one of the worst-performing shops in America into a million-dollar year business in less than a year. See below for more details.
Shift Profits Into Overdrive
February 21, 2018 at 11AM PST
Shift Your Profits Into Overdrive: the Guide to Accelerating New Customer Growth
Nothing is more important than the first interaction with a new customer. This experience sets the tone for the entire relationship. A positive one can lead to a loyal customer who brings in dozens of transactions over a number of years; a bad one can cost you that same value. Jeremy will join RepairPal’s own Jill Trotta in discussing how to get the most out of the RepairPal certification program and together, they will teach you how to do the following:
*Increase ARO by attracting the top clients in your market.
*Shift your perception of price shoppers, and convert them to valuable leads.
*Create a system in your shop that turns first-time customers into lifelong clients.
*Leverage the power of being a RepairPal certified shop.
*Generate more 5-star reviews.
This seminar is appropriate for any shop worker who answers the phone or interacts with customers. Sign up now to secure your spot
Feb 21, 2018 11:00 AM